Case studies
VISION EYE INSTITUTE AUSTRALIA
Client

Vision Eye Institute Australia http://www.visioneyeinstitute.com.au/

Problem

Vision Eye Institute Australia required a complete overhaul of their Data and Voice network.

Solution

Implement an MPLS network across our NGN using multiple providers for access (AAPT, OPTUS, Telstra).

Complete a full Voice Audit of their current infrastructure.

Result

We delivered a MPLS network across our NGN using various access methods (AAPT, Optus, Telstra) and provided redundant ADSL tails from a separate carrier (Vocus). The point of this is if AAPT/Optus/Telstra’s networks happen to crash it doesn’t bring down the customers secondary links.

We also provided 3 separate Cloud based firewalls - based in Melbourne, Sydney and Brisbane. This way, if the Brisbane data centre or the firewall crashed, the customer’s sites in Brisbane would route via Sydney and be unaware of the network outage.

Additionally we provided a managed router service, meaning we monitor and manage the onsite router, we can proactively see if the customers router or links are dropping out, we will know before they do if there is a problem. We can then remotely access the routers and trouble shoot after hours.

Voice audit - we efficiently accomplished a complete voice infrastructure audit across 20 sites. Through this process we were able to terminate services that were not being used, saving them time, money and resources.

The next progression is to provide the customer Cloud PABX across the Data network, instead of managing redundancy across a Voice and Data network they will leverage the Data networks redundancy and use Cloud PABX services to reduce this cost and become more efficient. This would all be accessed by their own private network provided by us with no Voice traffic touching the Internet.

COMPUTER TRANS
Problem

Computer Trans were paying an exorbitant amount in network costs.

Solution

Implement an MPLS network that would provide the same benefits for less.

Result

We delivered a MPLS network across our NGN, providing all of the same benefits as their previous network and effectively halved what they were paying. They chose not to have redundancy at every site except head office. The upside for them is a cost reduction and a higher level of service. When they call us they are talking to engineers who have the systems to proactively manage the customers network.

OBJECTIVE3D
Problem

Objective3D had multiple sales teams around the country that required access to telephony services.

Solution

Implement a Cloud PABX system.

Result

By Implementing a Cloud PABX system across a private data link from their office to our data centre with a secondary link for redundancy and Internet access, sales reps we’re working as if they were in the office, calls were able to be transferred either way, it’s an intercompany call (no cost) and they can use the handsets or softphones from anywhere in the world they have Internet access. The customer has redundancy so down time for their phone system and Internet is highly unlikely.