We delivered a MPLS network across our NGN using various access methods (AAPT, Optus, Telstra) and provided redundant nbn™/ADSL tails from a separate carrier (Vocus). The point of this is if AAPT/Optus/Telstra’s networks happen to crash it doesn’t bring down the customers secondary links.
We also provided 3 separate Cloud based firewalls – located in Melbourne, Sydney and Brisbane. This way, if the Brisbane data centre or the firewall crashed, the customer’s sites in Brisbane would route via Sydney and be unaware of the network outage.
Additionally we provided a managed router service, meaning we monitor and manage the onsite router. We can proactively see if the customers router or links are dropping out, we will know before they do if there is a problem. We can then remotely access the routers and trouble shoot after hours.
Voice audit – we efficiently accomplished a complete voice infrastructure audit across 20 sites. Through this process we were able to terminate services that were not being used, saving them time, money and resources.
The next progression is to provide the customer Cloud PBX across the Data network. Rather than managing redundancy across a Voice and Data network they will leverage the Data networks redundancy and use Cloud PBX services to reduce this cost and become more efficient. This would all be accessed by their own private network provided by us with no Voice traffic touching the Internet.